bk.99 Privacy Policy — How Your Data Is Stored and Used

Bk.99 (bk99-win.net) is an online gaming and betting platform for users in Bangladesh. When you register on our site or use any of our services, certain information is stored in our systems. This privacy policy clearly explains what that information is, why we collect it, and how it is used.

We believe privacy is a fundamental right. That's why bk.99 only collects what is genuinely necessary to run the platform. Collecting unnecessary data or selling it to third parties is simply not something we do.

Bk.99 collects data in two ways — information you provide directly, and information gathered automatically through your use of the platform.

Documents such as ID or photos are only requested for identity verification purposes. They are stored on encrypted servers and used solely for the verification process.

Bk.99 uses your information for five core purposes: delivering services, ensuring security, processing payments, meeting legal obligations, and improving your experience.

• Service Delivery: Keeping your account active, accepting bets, and recording results.
• Payment: Confirming deposits and routing withdrawals to the correct account.
• Security: Detecting fraud, multiple accounts, and unauthorized access.
• Customization: Games and offers tailored to your preferences.
• Legal Liability: Records maintained in accordance with anti-money laundering regulations.

Your data is never sold to third-party advertisers. Marketing communications — such as SMS notifications about new offers — are only sent when you have opted in. You can manage or turn these off at any time from your account settings.

Bk.99 does not share your data with third parties — with a few limited exceptions. We are committed to being transparent about what those exceptions are.

• Payment Processor: Minimal information is shared to process transactions via bKash, Nagad, or Rocket.
• Game Provider: Licensed software providers receive limited data when running slots or Live Casino games.
• Legal Authorities: Information may be disclosed when required by a court order or legal obligation.
• Fraud Prevention: If suspicious activity is detected, the relevant regulatory authority may be notified.

Bk.99 uses cookies — small data files stored in your browser that keep your experience smooth and your login session active.

• Essential Cookies: Login sessions and security tokens — these cannot be disabled.
• Functional Cookies: Remembers your language preference and game settings.
• Analytics Cookies: To understand which pages are visited most — no personal data is involved.

Cookies can be disabled from your browser settings. However, turning off essential cookies may cause issues with login or payments.

Bk.99 uses industry-standard security technology — not just to meet legal requirements, but because we genuinely believe protecting your data is our responsibility.

• TLS 1.3 encryption across all data transmissions.
• Sensitive data is stored with AES-256 encryption.
• Regular security audits and penetration testing.
• System access is restricted to only those employees who need it.
• Automated 24/7 monitoring to detect suspicious activity.

Bk.99 retains your data only for as long as it is needed — no longer. However, certain data must be kept for a defined period to meet legal obligations.

• Account Information: For as long as your account remains active.
• Transaction Records: A minimum of 5 years, as required by law.
• Support Chat Logs: Up to 3 years.
• Device & Access Logs: 12 months.

Any data that is no longer needed after an account is closed will be securely deleted. Data that must be retained by law will be removed once the required retention period has passed.

As a bk.99 member, you have a number of rights over your own data. To exercise any of them, please contact our support team.

Bk.99 never knowingly collects information from anyone under 18. Age verification is mandatory during registration. If we become aware that a minor's data has been entered into the system by mistake, it will be deleted immediately and the account will be closed.

Our privacy policy may be updated as technology and regulations evolve. For any significant changes, a notification will be sent via SMS to your registered mobile number. Minor updates may take effect without prior notice, though the date at the top of the page will always reflect the latest revision.

If you have any questions about this policy, please reach out directly to [email protected] Email us or ask in Bengali via live chat.